Refund Policy

We at VINTAZ are committed to ensuring your satisfaction with every purchase. If you're not entirely satisfied with your purchase of men's clothing from us, we're here to help. Please take a moment to review our refund policy below:

30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all our men's clothing products. If for any reason you are not satisfied with your purchase within 30 days of receiving your order, you may return it for a full refund or exchange. Please note that the item must be in its original condition with tags attached and unworn for us to process your return or exchange.

How to Initiate a Return: To initiate a return, please contact our customer service team at saimqadir.office@gmail.com within 30 days of receiving your order. Our team will guide you through the return process and provide you with a return authorization number (RA#). Returns made without an RA# may not be accepted.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped, defective product). We recommend using a trackable shipping method to ensure the safe return of your item. Once we receive your return, please allow 3 business days for your refund to be processed.

Exchanges: If you would like to exchange your men's clothing item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability. If the desired item is unavailable, we will issue a refund to your original payment method.

Non-Refundable Items: Please note that certain items are non-refundable, including but not limited to underwear, socks, and items marked as final sale.

Damaged or Defective Items: If you receive a damaged or defective men's clothing item, please contact us immediately upon receipt for assistance. We will gladly replace the item or issue a refund, depending on your preference.

Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow 3 business days for the refund to reflect in your account, depending on your payment provider's processing time.

Questions or Concerns: If you have any questions or concerns regarding our refund policy or need assistance with a return, please don't hesitate to contact our customer service team. We're here to ensure your shopping experience with us is enjoyable and hassle-free.

Thank you for shopping with VINTAZ. We appreciate your business!